Job Description
Join our dynamic Las Vegas team as an Entry-Level Customer Service Specialist! Nevada Tech Solutions is seeking motivated individuals to launch their careers in tech support while enjoying Nevada's vibrant lifestyle. No experience required – we provide comprehensive training and growth opportunities. Work in a modern office near UNLV with competitive pay, health benefits, and career advancement paths. Perfect for recent graduates and career changers!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with technical teams on complex issues
- Process orders and manage account updates
- Contribute to team performance metrics
- Participate in ongoing product training
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy (MS Office suite)
- Strong verbal/written communication skills
- Problem-solving aptitude
- Ability to work in fast-paced environment
- Customer service mindset
- Reliable transportation to Henderson office
- Passion for technology and learning