Job Description
Join Louisville's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch their careers in our supportive training environment. As an Entry-Level Customer Service Specialist, you'll become the voice of our brand while receiving comprehensive hands-on training in communication, problem-solving, and CRM software. Enjoy competitive pay, growth opportunities, and a team-oriented culture that celebrates your success.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries using our proprietary training systems
- Document interactions in Salesforce CRM with 99% accuracy
- Collaborate with senior specialists on complex cases
- Participate in weekly skills development workshops
- Contribute to team performance metrics and improvement initiatives
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and growth mindset
- Reliable transportation to our downtown office
- Ability to work flexible shifts including weekends