Job Description
Join Georgia's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch their careers in our dynamic Atlanta headquarters. Enjoy comprehensive paid training, flexible scheduling options, and clear advancement paths. Our supportive environment welcomes career changers, recent graduates, and anyone ready to grow professionally while serving Georgia communities.
Benefits include health insurance, paid time off, tuition reimbursement, and quarterly performance bonuses. We value diversity and are committed to creating inclusive workplaces where everyone thrives.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve service issues using CRM systems
- Document interactions accurately in compliance with company policies
- Collaborate with team members to improve service quality
- Participate in ongoing training programs to enhance skills
- Contribute to customer satisfaction metrics and feedback initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Ability to work flexible hours including weekends if needed
- Positive attitude with problem-solving aptitude
- Reliable transportation to our downtown Atlanta location
- No prior experience required – we train from the ground up!