Job Description
Join Coastal Solutions Group as an Entry-Level Customer Service Specialist in Virginia Beach! We're seeking motivated individuals to deliver exceptional client experiences in our dynamic coastal hub. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive benefits, flexible scheduling, and a supportive team environment. Perfect for recent graduates or career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve technical issues and troubleshoot product concerns
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to resolve complex cases
- Contribute to process improvement initiatives
- Represent company values in all client interactions
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Willingness to learn new technologies