Job Description
Join our dynamic team as an Entry Level Customer Service Specialist in Oklahoma City! We're seeking passionate individuals eager to launch their careers with competitive pay, comprehensive training, and growth opportunities. Walk-in interviews welcome every Tuesday and Thursday from 10 AM - 2 PM.
At Growth Innovations Inc., we foster a collaborative environment where your voice matters. Enjoy modern facilities, flexible scheduling options, and performance-based bonuses. No prior experience required – we invest in your success!
Why Oklahoma City? Experience our thriving business district, affordable living, and vibrant arts scene. Perfect for recent graduates and career changers seeking stability and advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process orders, returns, and service requests using our CRM system
- Document interactions accurately in customer profiles
- Collaborate with sales and support teams to resolve complex issues
- Participate in ongoing product knowledge training
- Maintain customer satisfaction metrics above 95%
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our downtown Oklahoma City office
- Willingness to work flexible hours including weekends
- Positive attitude and eagerness to learn new technologies