Job Description
Join Boston Community Services as a Customer Service Specialist and kickstart your career with no prior experience needed! We're seeking enthusiastic individuals to serve our vibrant Boston community. Full training provided in a supportive environment where your growth is our priority. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within our locally-focused organization.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve customer inquiries efficiently
- Contribute to community outreach initiatives and local event coordination
- Assist with daily administrative tasks and office operations
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to learn quickly with minimal supervision
- Positive attitude and commitment to community service
- Basic computer literacy (training provided)
- Reliable transportation to downtown Boston location
- Authorization to work in the United States