Job Description
Start your career today with an immediate opening in sunny San Diego! Pacific Solutions Group is seeking energetic Customer Service Representatives to join our dynamic team. No experience required – we provide comprehensive training! Enjoy competitive pay, health benefits, and a supportive work environment. Apply now and start as early as next week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and update account information
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, CRM tools)
- Positive attitude and team player mindset
- Willingness to work flexible hours
- Background check required