Job Description
Join our dynamic team at Dallas Solutions Group and kickstart your career immediately! We're seeking passionate individuals for our customer service roles in the heart of Dallas. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary – we provide full training to ensure your success. Apply now and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Collaborate with team members to optimize customer satisfaction
- Meet/exceed performance metrics for call resolution times
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Willingness to work flexible shifts including weekends
- Pass background check and drug screening