Job Description
Are you a people person looking for a rewarding opportunity in Jacksonville, FL? Apex Retail Group is hiring dedicated Part-Time Customer Service Representatives to join our high-performing team.
We pride ourselves on delivering exceptional experiences to our community. As a member of our team, you will play a crucial role in ensuring our clients feel valued and understood. We offer a supportive work environment, competitive pay, and a clear path for advancement.
Why Join Us?
- Competitive hourly wage ($15.00 - $20.00).
- Flexible scheduling to fit your lifestyle.
- Comprehensive training and mentorship.
- Employee discounts and referral bonuses.
Don't miss this chance to kickstart your career in a vibrant city. Apply today!
Responsibilities
- Greet and welcome customers with a positive, professional demeanor.
- Answer incoming inquiries via phone and email promptly and accurately.
- Process transactions and handle returns efficiently.
- Resolve customer complaints and issues with patience and empathy.
- Collaborate with team members to meet daily sales and service goals.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Ability to work weekends and holidays as required.
- Proficiency with basic computer programs and point-of-sale systems.
- A positive attitude and a willingness to learn.