Job Description
Join our dynamic team at Austin City Services! We're seeking motivated individuals with no prior experience to launch their careers in customer service. Perfect for recent graduates or career changers, this role offers comprehensive training and growth opportunities. Walk-in interviews are held daily – no appointment needed! Enjoy a supportive environment where your people skills shine while helping clients navigate our services.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues efficiently
- Learn and adapt to our service protocols and product knowledge
- Contribute to a positive team culture through active communication
- Support department goals by meeting performance metrics
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills and approachable demeanor
- Basic computer proficiency (typing, navigation, data entry)
- Reliable attendance and punctuality
- Ability to work collaboratively in a team setting
- Willingness to learn new systems and procedures