Job Description
Join our award-winning team at Milwaukee Community Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our mission to empower local communities. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions make a real difference. Perfect for students, parents, and career changers seeking meaningful part-time work in Milwaukee.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems and maintain detailed records
- Resolve customer concerns promptly while maintaining company standards
- Assist with inventory management and store merchandising
- Collaborate with team members to ensure seamless daily operations
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Basic proficiency with POS systems and Microsoft Office Suite
- Valid Wisconsin driver's license (if required for occasional errands)
- Positive attitude and commitment to community values