Job Description
Are you looking for part-time jobs in Texas that offer flexibility and growth? Join the TechSolutions Innovations team as a Part-Time Customer Support Specialist. We are currently seeking tech-savvy individuals to help us deliver exceptional service to our clients.
Our remote and hybrid model allows you to work from the comfort of your home or our Austin office. If you are organized, empathetic, and ready to dive into the tech industry, we want to meet you.
Responsibilities
- Provide top-tier technical support via chat, email, and phone channels.
- Troubleshoot software and hardware issues for a diverse client base.
- Document customer interactions and resolutions in our CRM system.
- Collaborate with the development team to escalate complex bugs.
- Maintain a positive and professional demeanor in all communications.
- Assist in onboarding new team members and training sessions.
Qualifications
- High school diploma or equivalent required; Associate degree preferred.
- Previous experience in customer service or technical support is a plus.
- Strong proficiency in Microsoft Office Suite and Google Workspace.
- Excellent written and verbal communication skills.
- Ability to work independently with a flexible schedule (20-25 hours/week).