Job Description
We're urgently hiring for a Full-Time Tech Support Specialist in Phoenix, AZ to start immediately! Join our dynamic team and provide exceptional technical support to clients across Arizona. This is a high-impact role requiring immediate availability and problem-solving expertise.
Why Join Us? Competitive salary, comprehensive benefits package, and career growth opportunities in one of America's fastest-growing tech hubs.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Provide remote and on-site technical support within Phoenix metro area
- Document all troubleshooting steps and maintain ticket systems
- Collaborate with cross-functional teams to implement solutions
- Conduct system updates and security patches
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address issues
Qualifications
- Minimum 2 years of IT support experience
- CompTIA A+ or similar certification required
- Immediate availability to start within 48 hours
- Strong knowledge of Windows/macOS networking and security
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid Arizona driver's license (for on-site visits)