Job Description
Join our dynamic team at Metro Retail Solutions and kickstart your career immediately! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences in our Manhattan flagship store. This role offers flexible weekend schedules with competitive pay and growth opportunities in a fast-paced retail environment. Perfect for students, career changers, or anyone seeking weekend work-life balance in NYC.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Operate point-of-sale systems and handle cash transactions
- Participate in weekend promotions and special events
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Availability to work weekends (Sat/Sun) and holidays
- Basic computer literacy and POS system knowledge
- High school diploma or equivalent required
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving mindset