Job Description
Join LocalHire Solutions and start earning weekly in Miami's thriving customer service sector! We're seeking energetic professionals for immediate full-time roles with competitive pay and growth opportunities. Enjoy flexible scheduling, comprehensive benefits, and training provided. Work in a dynamic environment where your contributions are recognized weekly. Perfect for those seeking reliable income without waiting for monthly paychecks.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and quality standards
- Participate in ongoing product and soft skills training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to work flexible hours including weekends
- Proficiency with Microsoft Office and CRM software
- Fluent in English and Spanish highly desirable
- Reliable transportation to downtown Miami office