Job Description
Join Express Staffing Solutions and enjoy weekly pay while serving New Orleans' vibrant community! We're seeking motivated Customer Service Representatives to support our clients in the hospitality and tourism sectors. This flexible part-time role offers immediate start dates, competitive hourly rates, and the opportunity to build your career in customer service. No experience necessary - we provide comprehensive training!
Located in the heart of the French Quarter, our office offers easy access via public transportation. Enjoy the unique culture of New Orleans while earning a steady paycheck every week. Apply today to start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process reservations and bookings for local attractions
- Resolve customer issues with empathy and efficiency
- Update customer information in CRM systems
- Collaborate with team members to ensure service excellence
- Adhere to company policies and procedures
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (typing, email, browsers)
- Strong communication skills in English
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to French Quarter location
- Previous customer service experience preferred
- Ability to pass background check