Job Description
Join Our Team in Raleigh, NC – Start Today!
Are you looking for a part-time position that offers flexibility and immediate impact? Apex Talent Solutions is seeking dedicated individuals to join our dynamic team. Whether you are a student, a parent, or simply looking for a new opportunity, we provide a supportive environment where you can thrive.
We are hiring immediately for our customer service and operations department. You will be the face of our brand, ensuring our clients receive top-tier support.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date records of all customer interactions.
- Collaborate with the management team to meet daily and weekly performance goals.
- Assist in inventory management and store organization.
- Resolve customer inquiries and complaints with a professional and empathetic approach.
- Perform data entry tasks and generate routine reports.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Ability to work flexible hours, including weekends and evenings.
- Previous customer service experience is a plus but not required.
- Reliable transportation is a must for local candidates.
- A positive attitude and a strong desire to learn.